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Municipal Shared Services and Consolidation provides a comprehensive and clear review of the theories and practices of structuring and managing complex local government services. Intended for both students and practitioners, this volume in the Public Solutions Handbook Series addresses concepts and processes of shaping collaborative arrangements in public service with goals of effectiveness and efficiency in mind. The Handbook begins with a review of theories of shared services and consolidation, highlighting conceptual foundations, practical barriers, and cultural considerations related to these efforts. Specific, practical advice follows, highlighting the processes of creating, implementing, and managing shared services and consolidation agreements. Municipal Shared Services and Consolidation is exceptionally well written and is amplified by examples, cases, illustrations, and a comprehensive bibliography.
About the Author
Alexander C. Henderson is Assistant Professor in the Department of Health Care and Public Administration at the C.W. Post Campus of Long Island University, USA. His current research examines administrative discretion and influence among street-level bureaucrats in emergency medical services organizations. Before beginning his doctoral studies, Alex served as a chief administrative officer, operational officer, director, and volunteer with several emergency services organizations in suburban Philadelphia.